Property services designed for property management
Reactive repairs, compliance and refurbishment for property managers, block managers and landlords. Delivered by our own employed engineers across London, Hertfordshire and the Midlands.
One team for all property service needs
One point of contact for repairs, certificates and projects, with clear updates from booking to sign-off.
Compliance
Gas safety inspections, EICRs, PAT testing, fire safety, fire doors and EPCs, fully certified and recorded.
Compliance services →
Reactive repairs
Heating, plumbing, electrical, locks, glazing and general repairs, with fault finding by experienced engineers.
Repair services →
Refurbishment
Pre and post tenancy works, new kitchens, bathroom upgrades and improvements to living spaces inside and out.
Refurbishment services →
Why property and estate managers choose us
- Our own engineersEvery core service is carried out by engineers we employ, train and manage ourselves, never passed on to unfamiliar subcontractors. It is the foundation of the reliability, consistency and quality our clients rely on.
- Accredited and independently auditedAccredited by SafeContractor and Achilles and registered with Gas Safe and NICEIC, with our health and safety standards independently audited. Every discipline is carried out by engineers holding the relevant competencies.
- A technically trained head officeOur coordinators understand the technical detail behind every job. They explain complex issues in clear terms, help you brief landlords with confidence and are on hand to talk through anything outside your day-to-day expertise.
- Detailed job reportingEvery completed job is followed by a full PDF report, with a clear written account of the work carried out and supporting photographs, ready to share with landlords and keep on record.
- A fully digital workforceOur engineers receive, update and complete every job in real time on their tablets, so job information is accurate, occupants are called ahead of arrival and reports reach you sooner.
- Parts on handAccounts with suppliers nationwide keep essential parts within easy reach, improving the chance of a first-time fix and reducing delays caused by parts availability.
- Smart and identifiableUniformed engineers and a branded, tracked fleet, so occupants know who to expect and arrival times can be shared with confidence.
- Keeping you informedWebinars and email bulletins on regulatory changes and industry updates, so you are prepared for new requirements as they come in.
Our own systems behind every job
We’ve built our own proprietary systems and processes to run each job, from the moment a request arrives to the final invoice. For our clients, that means requests are acted on quickly, reports arrive in full detail and there is rarely a need to chase.
Booked in promptly
Work orders are processed and booked in with occupants promptly, often on the same day.
Quotations with substance
Quotations arrive sooner than you might expect, with a clear explanation of the work and the options available.
Reports with photo evidence
Every job report is sent promptly after the visit, with full photo evidence of the work completed.
Clear costs, prompt invoicing
Full visibility of costs, with invoices issued shortly after the work is complete.
A live engineer diary
Our live booking system lets us place an engineer at the touch of a button, which matters most when a repair is urgent.
Direct occupant contact
Our team messages occupants by WhatsApp and SMS from within our system, so appointments are agreed quickly and visits go ahead as planned.
Updates to your portal
Reports, quotations, invoices and updates can be uploaded directly to your own client portals, saving your team the admin.
Renewals tracked for you
Tailored reporting keeps you ahead of planned maintenance anniversaries and compliance renewals as they fall due.
Knowledge that builds
Every complex repair we complete is catalogued, giving our engineers a reference library that grows with each job.
Urgent or emergency repair?
We provide a fast response to urgent and emergency requests, Monday to Friday, 8am to 5pm. Call the office and our coordinators will get an engineer moving.
London, Hertfordshire and the Midlands
- Birmingham (B)
- Coventry (CV)
- Derby (DE)
- Dudley (DY)
- Enfield (EN)
- Harrow (HA)
- Hemel Hempstead (HP)
- Leicester (LE)
- Luton (LU)
- Nottingham (NG)
- Slough (SL)
- St Albans (AL)
- Stevenage (SG)
- Stoke-on-Trent (ST)
- Wolverhampton (WV)
- Worcester (WR)
- London (E, EC, N, NW, SE, SW, W, WC)
Property outside these areas? Call the office and we will advise.

What our clients say
Statutory compliance across your portfolio
Gas, electrical and fire safety inspections, to name but a few, with certification issued promptly and renewal dates tracked on your behalf.

Gas safety
- Landlord gas safety inspections
- Boiler servicing
- Fully certified gas safety records
Electrical safety
- Electrical Installation Condition Reports (EICR)
- Remedial works following inspection
- PAT testing
Fire safety
- Fire risk assessments
- Fire detection and alarm systems
- Emergency lighting
- Fire door inspection, maintenance and installation
Energy and property safety
- Domestic and commercial EPCs
- EPC upgrade works
- Property safety assessments
Inspection, remedials and records in one place
Not only will we carry out the inspection for you, but should any remedial works be required, we can quote to complete them, avoiding complicated contractor chains and delays.
We arrange all appointments with occupants on your behalf and keep you informed at every step, with certificates and reports arriving by email or on your preferred platform once the works are complete.
Expert diagnosis of complex faults
Our engineers specialise in tracing complex, symptom-based faults across heating, hot water, plumbing and electrical systems, including intermittent boiler lockouts and concealed leaks, and resolving the underlying cause. Urgent and emergency requests are prioritised during office hours.

Heating and hot water
- Fault finding and breakdown repairs
- Boiler servicing and installation
- Radiator installation and repair
- Heating controls and underfloor heating
- Vented and unvented systems
Plumbing and drainage
- Leak detection and repair
- Taps, showers, sinks, baths and toilets
- Water pumps
- Domestic and commercial pipework
- Drainage services
Electrical
- Fault finding and repairs
- Installation and servicing
- Emergency lighting
- Fire detection equipment
General repairs
- Locks and door furniture
- Glazing
- Roofing, guttering and fascias
- Fencing
- Tiling
Urgent or emergency repair?
Leaks, no heating or hot water, a loss of power or a property that cannot be secured. Call the office Monday to Friday, 8am to 5pm, for a fast response.
Tenancy preparation and property improvements
Pre and post tenancy preparation works, new kitchens, bathroom upgrades and improvements to internal and external living spaces, managed by one team from quotation to handover.

Tenancy preparation
- Pre-tenancy preparation works
- Post-tenancy repairs and making good
- Void property works
- Commercial and residential insurance works
Kitchens and bathrooms
- New kitchen design and installation
- Bathroom upgrades
- Tiling and splashbacks
- Sanitaryware and fittings
Living spaces, inside and out
- Internal improvements and redecoration
- Fencing, guttering and fascias
- Rendering and masonry
- Remediation works
Decorating
- Painting and decorating
- Plastering and rendering
- Masonry and damp treatments
- Wallpapering
- Blinds and curtains
Carpentry
- Timber structural repairs
- Stud and partition walls
- Ceiling repairs and renewal
- Window and door installation
- Wall cladding
Flooring
- Tiling
- Laminate and LVT
- Timber floors
- Repairs and replacement
Recent work
Locate issues, identify causes, report solutions
Mould comes back when only the surface is treated. Our survey is intended to look past the symptoms to the underlying causes of damp and mould, so they can be dealt with at the source.

A professional survey of the property
One of our specialist engineers assesses the condition of the property, picking up existing issues and anything likely to become one. The survey is designed for private rented or occupied homes.
What the survey covers
- Visible mould and damp
- Ventilation and extractor fans
- Windows, seals and trickle vents
- Heating performance
- Leaks and sealants in kitchens and bathrooms
- Gutters, downpipes and brickwork
- Moisture readings
What you receive
- A professional PDF report, compliant with PRS Database requirements
- Photographs where applicable
- Advice on suitable resolutions to any issues found
- A quotation for any works needed
Why it helps
- A proactive approach, addressing potential issues before the colder months take full effect
- Occupants can see that management of their home is being looked after
Changing rules for rented homes
Damp and mould in rented homes is under closer scrutiny than ever, and landlords are expected to deal with it promptly, whatever the cause.
Renters’ Rights Act
In force since 1st May 2026. Section 21 has ended, and occupants are more aware of their rights.
PRS Database
Regional rollout begins in December 2026, with landlord registration becoming compulsory through 2027.
Awaab’s Law
Already applies to social housing. Extending it to private rented homes is under consultation.
Category 1 hazard
Damp and mould is a Category 1 hazard under the Housing Health and Safety Rating System, and councils already have powers to enforce it.
How our survey works
Locate issues
Our engineer checks the property inside and out against each point of the survey, noting any existing issues and anything with the potential to become one.
Identify causes
Where issues are found, our engineers use their technical expertise and experience to look beyond the symptoms and help establish the likely cause.
Report solutions
You receive a report setting out our findings, with photographs where applicable and advice on suitable resolutions. Where nothing is found, you still receive a PRS Database compliant report confirming this for your records.
Where works are recommended, we can provide a quotation, agreed separately with you.
From enforcement notice to council sign off in just over two months
How we worked with Watford Borough Council to resolve Category 1 hazards in a private rented flat.
Managing mould and condensation
Condensation forms when warm, moist air meets a cold surface such as a window or an outside wall. Everyday activities like cooking, showering and drying clothes all add moisture to the air, and over time it can lead to mould. These simple steps help keep it under control.
Reduce moisture
- Cover pans when cooking
- Dry clothes outdoors where possible, or in a room with the door closed and a window open
- Vent tumble dryers to the outside
- Keep the bathroom door closed while showering or bathing
Ventilate
- Use extractor fans when cooking and bathing, and leave them running for a while afterwards
- Keep trickle vents on windows open
- Open windows for a short time each day
- Never block air bricks or vents
Keep the home warm
- Keep a low, steady level of heating during cold weather, rather than short bursts
- Heat rooms that are used less often too
- Leave a small gap between furniture and outside walls so air can circulate
Keep on top of it
- Wipe condensation from windows and sills each morning
- Clean small spots of mould early with a suitable mould remover
- Avoid overfilling wardrobes and cupboards
Report it early. If mould keeps returning, or you notice a leak, damp patches or a fan that is not working, tell your landlord or managing agent so the cause can be properly investigated.
From enforcement notice to council sign off in just over two months
A private rented flat in Watford, a council enforcement notice and Category 1 hazards, resolved and signed off by the council.
An occupant reported damp and mould. Watford Borough Council issued a formal enforcement notice under the Housing Act 2004, identifying Category 1 hazards, including damp and mould in two bedrooms, inadequate heating and blocked ventilation.
We were instructed to survey the property, agree a specification directly with the council’s Environmental Health Officer, and carry out a full programme of remediation works within the council’s budget and time constraints.
How it unfolded
- 29th November 2023
Mould reported. We attend and survey the property.
- 8th December 2023
Council issues enforcement notice. Category 1 hazards confirmed.
- 11th January 2024
Council pre-approves our works specification.
- 22nd January 2024
Works begin. Occupants rehoused.
- 13th February 2024
Council visits. Written sign off issued, with no further works required.
Where we operate
Our engineers cover London, Hertfordshire and the Midlands, supported by a dedicated head office team in Borehamwood.
- Birmingham (B)
- Coventry (CV)
- Derby (DE)
- Dudley (DY)
- Enfield (EN)
- Harrow (HA)
- Hemel Hempstead (HP)
- Leicester (LE)
- Luton (LU)
- Nottingham (NG)
- Slough (SL)
- St Albans (AL)
- Stevenage (SG)
- Stoke-on-Trent (ST)
- Wolverhampton (WV)
- Worcester (WR)
- London (E, EC, N, NW, SE, SW, W, WC)
Property outside these areas? Call the office and we will advise.

Quality work, accompanied by outstanding service
We started out in property management ourselves. We knew what property managers needed from a maintenance partner, and how rarely they found it, so in 2013 we founded The Maintenance Team to provide it.
A team built around the client
Handpicked engineers
We are particular about who joins us. Our engineers are chosen for their skill, and equally for their attitude and the pride they take in their work.
Smart and identifiable
Fully uniformed staff and a branded fleet of low-emission vans, with live vehicle tracking so arrival times are always known.
Organised behind the scenes
Our head office team books appointments, manages every job and sends you completion updates with photographs.
Every scale of work
From a lightbulb in a hard to reach place to the full design and installation of a kitchen or bathroom, completed to a high standard and at a fair cost.
Systems we built ourselves
Our own proprietary systems and processes connect clients, occupants and engineers, so jobs move quickly and nothing is lost along the way.
Trusted for over a decade
Long-standing partnerships with estate agents, block managers and landlords, from independent portfolios to some of the UK's most established property brands.
2013 to today
- 2013
Founded in the Midlands.
- 2014
Appointed core maintenance partner to a major Birmingham university's HMO rental team, and expanded services across the Midlands.
- 2017
Worked with the local city council to produce clear guidance on HMO licensing and the services that support it.
- 2019
Expanded into London and Hertfordshire, and introduced a new fleet of low-emission vehicles.
- 2021
Moved our head office to South Hertfordshire and launched our own proprietary systems and processes.
- 2023
Celebrated ten years of partnerships with property and estate managers.
- 2024
Invested in our people and our systems, connecting clients, occupants and engineers in one place.
- 2025
Expanded our partnerships with some of the UK's most established property brands.
- 2026
Moved to our brand new headquarters in the heart of the Elstree film and TV district.
Request a quote
Tell us about the property and the work. We aim to reply within 24 business hours. For anything urgent, please call.
- London
- 020 7952 6290
- Midlands
- 0121 695 9203
- [email protected]
- Head office
- The Maintenance Team
5 Oaks Court, Warwick Road
Borehamwood, WD6 1GS - Opening hours
- Monday to Friday, 08:00 to 17:00
Closed weekends and bank holidays
How can we help?
Share the details of the property and the work required, and a member of our team will be in touch. For urgent matters, please call the office directly.



